Information

BRUSSELS CARD

For stay's between September 1 up to January 31, 2024, we'll give you two Brussels Card free. Let us help you make the most out of Europe’s bustling capital with the money saving Brussels Card 48h. Enjoy free admission to 49 museums, get discounts at the best attractions, guided tours, shops, restaurants & bars in Brussels plus get a free handy app & city map, all with one card. The Brussels Card 48 hours saves you both time and money while you explore our vibrant city. Upon purchase of our "Brussels Card" promotion, you automatically agree to the following conditions

ℹ️ R213 BRUSSELS CARD - 48H PROMOTION CONDITIONS

Rules

SHORT-TERM POLICIES

• CANCELATIONS
  • For cancelations up to five (5) days before arrival you will be fully reimbursed pending a 5% administrative charge.
  • If you cancel within the five (5) days before arrival, the cancelation fee will be the cost of the first night.
  • If you don’t show up the fee will be the total price of the reservation.

• RESERVATION / PAYMENT PROCESS
  • All short-term bookings are deemed confirmed upon the following:
    • Full online payment in advance at the time of booking.
    • Registration of the primary guest.
    • Settling of the 300€ damage deposit.

• BASE RATES
  • The base rate for short-term bookings is for a double occupancy.
  • Any additional person over two, is pending a supplement of 40€ per night/per person.
  • Our maximum occupancy is that of four (4) adult persons per unit.

LONG-TERM POLICIES

• CANCELATIONS
  • For cancelations up to fourteen (14) days before arrival you will be fully reimbursed pending a standard 5% administrative charge of the total amount paid.
  • If you cancel within the fourteen (14) days before arrival, the cancelation fee will correspond to 25% of the first month's rent.
  • If you don’t show up the fee will be the total price of the first month’s rent.

• RESERVATION PROCESS
  • ⚠︎ Long-stay bookings will only be considered confirmed once all three of the following formalities have been completed:
    • First payment totalling 40% of the total amount at the time of your booking.
    • Settling of the 1,200€ damage deposit online or by bank transfer. If you chose to settle your damage deposit by bank transfer please be reminded that the damage deposit will only come into existence when the total amount of the damage deposit has been received and confirmed in writing by R213. Please forward proof of transfer to admin@r213.be 
    • Online registration of ALL occupants included in the booking.

• BASE RATES
  • The base rate for our long-term rentals is as follows:
    • Executive and Superior apartments
      • The base rate for our long-term Executive and Superior apartment rental is valid for a double occupancy.
      • Any additional person over two, is pending a supplement of 20€ per night/per person.
      • Maximum authorised occupancy is that of four (4) persons.
        
    • Deluxe apartments 
      • The base rate for our long-term Deluxe apartment rental is valid for a single occupancy.
      • The second person, is pending a supplement of 20€ per night/per person.
      • Maximum authorised occupancy is that of two (2) persons.

• PAYMENT PROCESS
  • You will charged 40 % of the total amount due, at the time of your booking.
  • Four days before the second rental payment period begins, we will charge your credit card in the amount of 30% from the total remaining amount due. e.g. if your rent is due on 10 May, your credit card will be charged on 6 May, etc.
  • Four days before the third and final payment period begins, we will charge your credit card for the remaining amount due.

• GOOD TO KNOW
  • For extensions and in order to guaranty your apartment's availability,  we require a minimum of 30 days notice, on the contrary your apartment may not be guaranteed.
  • Once in-house, if you wish to leave earlier than originally booked, you will need to offer 14 days notice, on the contrary cancelation charges may apply.

• HOUSE RULES SHORT § LONG - TERM STAYS:
  • The primary guest is hereby informed and expected to abide by R213 established House rules. The primary guest is directly responsible in assuring that all persons accompanying or visiting him/her are made aware and or are informed accordingly.
    • If you have settled a damage deposit please be aware that R213 reserves the right to claim part or up to the full amount of your damage deposit for the following reasons: -1- In the event of non-payment by the customer of any sums due to R213 -2- Non-payment of any additional services consumed, such as housekeeping, parking, etc. -3- The general state of cleanliness and conditions of the accommodation following departure. -4- Any damage including smoke damages caused to the apartment. Upon departure and following an inspection, R213 will release the pre-authorisation within 48h.
    • All occupants are requested to keep the facilities and surroundings made available to him/her in perfect general condition and must declare any defect or malfunction.
    • SMOKING is STRICTLY FORBIDDEN indoors, please note that a fine for any damages caused by smoke, fumes or vapours may be imposed. Be reminded that smoke, fumes or vapours are susceptible to being absorbed and retained by porous materials within your residence e.g. curtains, upholstery, cushions, etcetera. Consequently, cleaning and reconditioning of these surfaces requires the use of ionisers and ozone generating air cleaners, which may result in loss of revenue.
    • We invite you to take certain precautions to avoid any inconvenience: close your bay windows before leaving your room and close your front doors securely. We remind you that any personal effects left outside of the safety deposit box when vacating the premises cannot engage the responsibility of R213. A safe is at your disposal for your valuables.
    • R213 reserves the right to enter the residence for the following reasons: housekeeping services, to check the general conditions, enforce the security conditions and or in the event of a suspected breach of our internal Rules § Regulations.
    • Animals are not allowed.
    • All visitors are requested to leave the premises by 10p.m.
    • Your stay is valid for the number of persons in accordance with your reservation and the amount charged. Any clandestine occupant risks being expelled and a fine of 150€ will be imposed to the  primary guest.
    • Out of mutual respect our “quiet” hours are from 10pm to 7am. Notwithstanding the fact that our apartments are insulated, certain sounds and noises may infiltrate neighbouring apartments and may be considered a nuisance. Large gatherings and parties are prohibited and are subject to immediate eviction.
    • Any displacement, moving, alteration or relocation of furniture and or equipment within our residences is not permitted. R213 has the right to charge the Guest for negligence regarding the general state of cleanliness, order and conditions of the accommodation during or following departure.
    • Each unit has been thoroughly inspected and deemed rental-ready by R213. Within 24-hours of arrival the primary guest is requested to inform R213 for: - a - any existing defects e.g. stained furniture or scratched surfaces, etcetera, this is to avoid that you will not be charged for any damage caused by a previous resident. - b - any inaccuracies of the accommodation with regards to the features indicated in our advertised listing. In the absence of bringing forward a dispute within this 24-hour period, the rental-ready status will be deemed accepted by the primary guest without any further reservation.
    • Anyone who negligently triggers the fire alarm system, be it, any of our primary fire alarm activation triggers or any of the smoke detectors will bear the full cost of the resulting automatic call out of the Brussels fire brigade (cost approx. 450€)
    • R213 offers free WIFI access allowing occupants to connect to the world wide web. The occupant(s) hereby acknowledges that the internet connection’s IP-address made available to him/her by R213 will not be used in any way for the purposes of reproduction, representation, provision, or communication to the public of works or objects, protected by copyright or by a neighbouring right, such as texts, images, photographs, musical works, audio-visual works, software, and video games, etc. without the authorization of the holders of the rights provided as per the Code of intellectual property when this authorization is required. The occupants are required to comply with the security policy of R213 internet service provider, including the rules for using the security means implemented to prevent the illicit use of internet resources and to refrain from any act that undermines the effectiveness of these means. If the occupant does not comply with the aforementioned obligations, he would risk being accused of an offence of counterfeiting the Belgian intellectual property code.
    • According to your reservation your residence has been fitted with bed and bath linens according to the bedding and the number of persons. Notwithstanding that R213 does its utmost to operate sustainably whilst fostering a culture of sustainability, additional bed or bath linen refreshment service is available pending a supplement. If you so desire, you have the option to use our in room washing and drying facilities, by doing so the primary guests assumes full responsibilities in regard to discoloration, shrinkage and or damages of our bed or bath linens.
  • In the event of a breach or non-compliance of any of the above-mentioned Rules § Regulations, R213 reserves the right to terminate his/her stay and may call upon further Judicial Action brought before any court or other adjudicative body governed by the rule of Law of the Kingdom of Belgium.

⚠︎ For additional information regarding any of the above, please click HERE or contact us.